 |
|
| Rating: |
Excellent |
| Comments: |
I had to call with some questions, and the
customer service rep was extremely helpful. I ordered the jewelry
box two days before Valentines Day and I had it by the next day.
The agent was EXTREMELY helpful, pleasant, and solicitous. I
really appreciated her help. I will definitely be doing business
with them again. |
| Rating: |
Excellent |
| Comments: |
The on-line ordering process, order status
updates, and product are exceptional. |
| Rating: |
Good |
| Comments: |
easy ordering, friendly customer service on
phone, delivered as promised. my girl friend loved it. |
| Rating: |
Good |
| Comments: |
I should have ordered two |
| Rating: |
Excellent |
| Comments: |
GREAT EASY |
| Rating: |
Excellent |
| Comments: |
The complete transaction was handled very
well. This being my first online purchase, I was pleasantly
surprised. My wife also loved the jewelry box; great selection
also. |
| Rating: |
Excellent |
| Comments: |
Excellent service! Thanks! |
| Rating: |
Excellent |
| Comments: |
The jewelry box was chipped on a corner when we
recieved it. one call and a new box was enroute no questions no
problem. p.s. they even picked up the shipping for the
replacement. WOW Thanks guys Renee loves the jewelry box thanks
again. |
| Rating: |
Excellent |
| Comments: |
Very High Quality Jewelry Box! Excellent
Service! Received ahead of schedule with engraving. Couldn't ask
for better. Highly recommend this company! |
| Rating: |
Good |
| Comments: |
Received the jewelry box as promised. |
| Rating: |
Excellent |
| Comments: |
So far the service and response has been
excellent. They turned around my order much quicker then expected
and have been very helpful when I talked to them on the phone. I
would definitely do business with them again. |
| Rating: |
Good |
| Comments: |
Very friendly and helpful telephone
assistance! Product as described and timely delivered. Shipping is
a bit pricey. They might want to consider more inventory on hand
-- most products I was interested in were sold out, so I settled
for a fourth choice. |
| Rating: |
Excellent |
| Comments: |
The item arrived on time, in good condition
and my wife loves it. Thanks. |
| Rating: |
Excellent |
| Comments: |
Excellent quality and very professional help
when I called them on the phone! A rating from me. |
| Rating: |
Good |
| Comments: |
The box arrived quicker than I anticipated
and I was very pleased with the quality of the jewelry box. |
| Rating: |
Good |
| Comments: |
JBS was very good about getting in touch with
me when there was an inventory shortage (which was due to a
database issue beyond their control). Would definitely purchase
again. |
| Rating: |
Good |
| Comments: |
Owner called me to advise that box I ordered
was not up to his standards. He reccomended an alternative and
didn't charge me the shipping charges because of the change. Very
thoughtful and professional. |
| Rating: |
Excellent |
| Comments: |
Extremely helpful and efficient. I have
nothing but good things to say about their service and their
product. |
| Rating: |
Excellent |
| Comments: |
Great communication with the buyer. They were
willing to go the exta mile for you. |
| Rating: |
Excellent |
| Comments: |
I have to reserve final comment till I see
the box itself. But I can definitely vouch for the service - first
rate. Response was prompt, the gentleman on the line was very warm
and personable, and knowledgeable about his products. The order
and shipping were both confirmed by separate email. |
| Rating: |
Excellent |
| Comments: |
My debit card bounced and I got a nice call
from a guy that said it was probably their fault because they
probably entered the information incorrectly. Of course it was not
their fault, it was just a nice way to say let you know that your
card was not working. |
| Rating: |
Excellent |
| Comments: |
Thanks for the pleasant experience. |
| Rating: |
Excellent |
| Comments: |
The product was of very good quality and the
customer service was responsive. |
| Rating: |
Excellent |
| Comments: |
I am very happy with the service and the
product is beautiful. |
| Rating: |
Excellent |
| Comments: |
I had a great experience ordering from the
Jewelry Box shop. No problems at all. It was shipped on time and
packed very well. The jewelry box was of very high quality and was
really beautiful. I'm MORE that satisfied with your company--keep
up the good work. Thank You! Joyce Thigpen |
|
|
| Rating: |
Excellent |
| Comments: |
Sooner than promied and exactly
what I ordered. They did a wonderful job. |
| Rating: |
Excellent |
| Comments: |
Fantastic products. Exactly what I was
looking for. Them being a US company is no problem. Quick fast and
efficent. Finally a US company that understands that shipping UPS
sucks ($30/box extra shipping fee) and they ship how they should,
US mail. If I ever need more jewlery boxes, I've got them
bookmarked. |
| Rating: |
Excellent |
| Comments: |
My husband loved his gift, the engraving was
beautiful, and the Jewelry Box Shop employees really know how to
provide great service! I would definitely recommend them to
others. |
| Rating: |
Excellent |
| Comments: |
Easy to navigate web pages. Lots's of
information, clearly presented. Staff seems to know their products
and ordering over the phone was fast and efficient. My order
arrived quickly and was exactly as promised. |
| Rating: |
Excellent |
| Comments: |
The follow up emails and links to the
tracking number were timely and useful. Great job. |
| Rating: |
Excellent |
| Comments: |
the jewelry box i received is beautiful. they
do fine work at the jewelry box shop. |
| Rating: |
Excellent |
| Comments: |
Having grown up in and around service
oriented businesses where the customer was always cared for, it
was incredibly satisfying to deal with a company as responsive,
courteous, and customer oriented as JBS! Thank you. I'll be
sending referrals and returning as a customer. |
| Rating: |
Excellent |
| Comments: |
ordering went smoothly and i received great
follow up via e-mail. i contacted them with an e-mail question on
a monday night at about 7:30pm and got a response within 30
minutes. they continued follow up until complete satisfaction was
met. excellent customer service. great quality merchandise, too! |
| Rating: |
Good |
| Comments: |
The product is pricey, but I'm very happy w/
my purchase. |
| Rating: |
Excellent |
| Comments: |
THE HAVE THE WIDEST SELECTION
AVAILABLE...ANYWHERE! THE CUSTOMER SERVICE WAS GREAT, TOO. THEIR
PRICES ARE COMPETITIVE, THEIR ITEMS SHIP SO QUICKLY! OVERALL:
FABULOUS. |
| Rating: |
Excellent |
| Comments: |
This order took less time and was easily
tracked until delivery. Great job. |
| Rating: |
Excellent |
| Comments: |
Everything arrived in perfect order. Very
easy website. I am very satisfied with this merchant. |
| Rating: |
Excellent |
| Comments: |
Whole buying experience was great. Website
was fast and easy to get around, products were well organized,
lots of pictures and descriptions, phone # was easy to find.
Merchant even took extra step to make sure order was delivered
on-time and that everything was satisfactory from my end. The gift
boxes were a big hit with everyone. Only minor quibble: it would
be nice to see a sample of the engraving (in the various fonts)
prior to ordering. |
| Rating: |
Excellent |
| Comments: |
The jewelry box is beautiful. It arrived by
regular mail in very good time. My daughter was very pleasantly
surprized even though she knew we had ordered it for her. It was
just of such superb quality. |
| Rating: |
Excellent |
| Comments: |
Great Sevice!!!! |
| Rating: |
Good |
| Comments: |
The worker I spoke to while inquiring
information about some Jewelry Box Shop products and shipping
proceedures was very very helpful and courteous. Our last minute
gift giving was made possible by his assistance. The only problem
lied in the jewelry box we purchased not being large enough for
our mother's collection - but that could not have been helped by
the merchants :) |
| Rating: |
Excellent |
| Comments: |
The jewelry box is beautiful, just as
advertised. It was delivered very quickly. I'd buy from them
again. |
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