Jewelry Box Return Policy

Handcrafted jewelry boxes.

Engraving Services

Jewelry Boxes Return Policy
Customer Testimonials

You may return your jewelry box purchase for any reason if not completely satisfied within 10 days. In the event of exchange Jewelry Box Shoppe will ship the exchanged wood chest selection standard ground service at no additional charge.
"See shipping fees for terms and conditions on all returns."
Please email all return requests and include your order number to:
sales@jewelryboxshop.com

Shipping fees are non refundable.
Engraving Charges are non refundable.
Return shipping to be paid by purchaser. Please return insured USPS only.
$18.50 fee for UPS Pick up Service if requested.
Returns will not be accepted unless in original carton. Double boxed as received.
Restocking fee of 5% of purchase price on returns for non exchange.
Jewelryboxshoppe reserves the right to refuse returns if not double boxed when returned.
UPS Ground Service 18.50
UPS 2nd day air $42.50
UPS 3rd day air $29.50
UPS ground service will take minimum 3 to 7 days depending on your location.
View UPS ground service shipping map and delivery time

Jewelry Box Shoppe warranty the items are of new condition as represented online at the time of purchase and shipment. Jewelry Box Shoppe.com ships from our facility in Seattle, Washington to insure you of the very best quality and customer service. Every Jewelry box is inspected to be free of defects before being shipped. Once your order is shipped you will receive an email notification with the UPS tracking number of your order.
We are dedicated to make your shopping experience on our site to be one of satisfaction with high standards of customer service.
Orders are shipped within 1 to 2 business days of receipt, in the unlikely event of out of stock inventory we will notify you by e-mail or by phone.

Purchases are insured upon shipment for your protection. For items being replaced because of defect or damage in shipping Jewelryboxshoppe will pay return shipping cost. Retain all original packaging material for insurance coverage. Return shipping will be paid by Jewelry Box Shoppe & new product will be sent upon receipt of damaged product.

A call tag for UPS to pick up your damaged item from the address provided at time of purchase. A replacement will be sent upon confirmation of UPS pick up. In order for UPS to pick up, you must be at the location. UPS will make three attempts per call tag. UPS will furnish the label for the return at the time of pick up.
Please notify us immediately if your order was damaged in shipment within 24 hours of receipt to protect from claim being denied carrier of parcel.
1-866-417-7092

$55.00 fee per item for shipping.
Items shipped internationally may be subject to duties or customs fees. These charges are to be paid by purchaser at the time of receipt of merchandise.
Select Global Express Service for international shipping. Shipping time is 3 to 7 days and cannot be guaranteed due to customs and the events of September 11th 2001.
Any item shipped internationally and damaged, purchaser agrees to pay duties and customs fees both for in transit to purchaser and return of goods.
These charges are non refundable under any circumstance whatsoever.